The Central Board of Secondary Education (CBSE) has released the dispute redressal policy for the students of class 10 and 12. CBSE has opened the dispute redressal window for the students who are not satisfied with their result. CBSE has said that the disputes regarding the computation of marks would be referred to a committee. The committee has mentioned about four disputes and highlighted the modalities to address the disputes. However, candidates should note that they cannot challenge the method of computation of marks that has been used by the result committee.
If the student feel that there has been some kind of error in checking or calculating can make the representation to the principal of the school for verification and the schools will respond to the candidates.If the committee finds that there has been some kind of mistake, then committee will inform to the principal along with the record and data where the mistake has been occurred. This application of the school will be sent to the regional office through the “school request submission for resolution (SRSR)” system only, the link of which will be available in the school log-in. The committee will submit its recommendation to the Controller of Examinations. The same will be verified and appropriate decision will be taken.